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Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities - Softcover
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Powerful phrases for dealing with difficult people: over 325 ready- to-use words and phrases for wor editado por Mc graw hill education (uk)
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"Isn't workplace harmony worth a try? Wouldn't you rather have truce than trouble? If the answer to those questions is affirmative, then grab this book." --Houston Style Magazine "Her [the author's] book offers readers great tips for handling difficult personalities using specific verbal and nonverbal communication in combination with a five-step conflict-resolution formula." --Retailing Insight
Reseña del editor:
There's no end to the personality challenges that impede workplace relationships, but interacting effectively with one another is essential for success. With Powerful Phrases for Dealing with Difficult People, anyone can confront problems head on. This book's powerful communication tips will make the workplace harmonious and productive.
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- VerlagAMACOM
- Erscheinungsdatum2013
- ISBN 10 0814432980
- ISBN 13 9780814432983
- EinbandTapa blanda
- Anzahl der Seiten238
- Bewertung
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Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
Verlag:
AMACOM (edition 1)
(2013)
ISBN 10: 0814432980
ISBN 13: 9780814432983
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Buchbeschreibung Paperback. Zustand: Very Good. 1. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported. Artikel-Nr. 0814432980-8-1
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Powerful Phrases for Dealing with Difficult People : Over 325 Ready-To-Use Words and Phrases for Working with Challenging Personalities
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Buchbeschreibung Zustand: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects. Artikel-Nr. 15948165-6
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Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
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Buchbeschreibung Paperback. Zustand: Fine. Artikel-Nr. GOR012304410
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Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
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Buchbeschreibung Paperback. Zustand: Fair. A readable copy of the book which may include some defects such as highlighting and notes. Cover and pages may be creased and show discolouration. Artikel-Nr. GOR013631754
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Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
Verlag:
HarperCollins Focus, United States
(2018)
ISBN 10: 0814432980
ISBN 13: 9780814432983
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Buchbeschreibung Paperback. Zustand: Very Good. How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as: 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases. 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions. A five-step process for moving from conflict to resolution. "Why This Works" sections that provide detailed explanations. Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Artikel-Nr. GOR009696000
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Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
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Buchbeschreibung Paperback. Zustand: GOOD. 2014. AMACOM. Paperback. GOOD 9x6. Artikel-Nr. 2090748
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