There may be no more iconic American brand than Harley-Davidson. But like many storied companies, Harley has had to evolve to stay on top and at times its very existence has been threatened. Practically extinct in the mid-1980's, the company began a miraculous turnaround centered on a product development and manufacturing revolution. With dramatic improvements in efficiency and bottom-line results, Harley returned to dominance. At the core of this incredible story was author Dantar Oosterwal, who brings the transformation of Harley-Davidson to life in "The Lean Machine". Filled with crucial lessons for any product development environment, it's also a great American success story.
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DANTAR P. OOSTERWAL (Batavia, IL) has led global innovation improvements as Vice President of Innovation at Sara Lee, as well as Director of Product Development at Harley-Davidson.
“With a fresh American approach, based on the iconic giant, Harley Davidson, Dantar Oosterwal makes the whole new concept of lean new product design and development clear and doable. If new product design is the last frontier for competitive companies, The Lean Machine is the guidebook you will want to take with you on the journey.”
— Patricia E. Moody, Fortune magazine, “Manufacturing Hero”; and author of The Big Squeeze, Powered by Honda, and The Incredible Payback
From near-extinction in the early eighties, the Harley-Davidson Company has risen to worldwide recognition for management excellence and innovation, and is a standout leader in the realm of product development. Part personal business journal, part big-picture analysis, and part step-by-step toolkit, The Lean Machine examines the groundbreaking application of lean manufacturing principles to product development at Harley-Davidson—a breakthrough that resulted in more products, faster cycles, and better quality, and that powered annual growth of more than 10 percent.
Packed with little-known details about how the company came to reinvent the way it designs new products, and a broad overview of the fertile corporate climate that made it possible, The Lean Machine uncovers the power of Knowledge-Based Product Development to achieve predictable, positive results, without having to continually fix late-breaking problems and full-blown crises. It’s a formula for outstanding success that can be replicated or adapted to fit your own company’s needs.
Like many celebrated companies, Harley-Davidson has soared, faltered, nearly died, and come back to life as a robust, iconic institution. And like all enduring companies, it learned that the constant push to improve and innovate is essential for staying on top—and even for staying in existence.
The Lean Machine is an intriguing, behind-the-scenes account of Harley-Davidson’s remarkable post-bankruptcy growth period, spurred largely by radical improvements to its product development processes. As director of product development, author Dantar Oosterwal was instrumental in applying lean principles to the realm of product development (principles made famous by Toyota’s vaunted production system). The result was the highly efficient and effective “Knowledge-Based Product Development”—a revolutionary system that reduced development time by half, and quadrupled new product development throughput.
Combining a probing, nuanced examination of the product development process with a sweeping systems approach to understanding its full scope and impact on an organization, The Lean Machine traces the evolution that the Harley-Davidson product development team underwent as it moved to its breakthrough process of cadence, flows, and set-based designs, stopping along the way to:
• Explore the far-reaching effect of “firefighting,” which funnels huge amounts of time, money, and human resources into fixing last-minute problems.
• Pinpoint the hidden problem of “False Positive Feasibility,” which dooms many projects developed with common phase-gate processes.
• Explain the remarkably practical, low-tech oobeya process for visually documenting targets, objectives, and workflow.
• Uncover the powerful results achieved by building product development on a foundation of planned, experiential learning cycles.
• Make a persuasive case for adopting a “combat planning” approach to product development, which is better suited to turbulent conditions.
Packed with actual data, true stories, and engaging, first-person narrative, The Lean Machine gives you deep insights and reliably effective strategies for using Knowledge-Based Product Development to radically improve your own systems, developing more new products in much less time—and with predictably excellent results.
Dantar P. Oosterwal has led global innovation improvements as vice president of innovation at Sara Lee and as director of product development at Harley-Davidson. Dantar holds a B.S. degree in Mechanical Engineering from the University of Michigan, and a master’s degree in Management from the Sloan School of Management at MIT. He lives in Batavia, Illinois.
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