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The ROI of Human Capital: Measuring the Economic Value of Employee Performance - Hardcover

Fitz-Enz, Jac

 
9780814405741: The ROI of Human Capital: Measuring the Economic Value of Employee Performance

Inhaltsangabe

The lifeblood of any business enterprise is its people. Yet it wasn t until the publication of the groundbreaking book The ROI of Human Capital that there was a reliable way to quantify the contributions of people to corporate profit. Completely updated with new metrics, the book shows executives and HR professionals how to gauge human costs and productivity at three critical levels: organizational (contributions to corporate goals) functional (impact on process improvement) human resources management (value added by five basic HR department activities) The second edition contains new material on topics including corporate outsourcing, developments in behavioral science, and advances in trending and forecasting that have dramatically changed the way organizations measure the bottom line effect of employee performance. Utterly up-to-date, this is the go-to resource for organizations performing the essential task of measuring the value of their people.

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Über die Autorin bzw. den Autor

JAC FITZ-ENZ (San Jose, CA) is founder of the Saratoga Institute, known worldwide for its pioneering research and reports on performance measurement and improvement, and of the consulting firm Human Capital Source. His other books include The ROI of Human Capital, winner of the Book of the Year Award from the Society for Human Resource Management.

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