The Complete Guide to Training Delivery: A Competency-based Approach - Hardcover

Reseña del editor

This guide provides trainers with ways to apply 14 key skills in order to become effective trainers. The skills required include how to: analyze materials and learner information; establish credibility; communicate effectively and provide positive reinforcement.

Reseña del editor

Effective training delivery is a critical skill for keeping an organization competitive. This book offers, for the first time, a research-based analysis of the 14 key skills (or "competencies") trainers must master to be effective. It provides trainers with pragmatic ways to apply these competencies in the real world. Some of these skills include how to:

Analyze materials and learner information -- Establish credibility -- Create a psychological environment that keeps learners' interest level high -- Communicate effectively -- Use questioning techniques -- Respond positively to trainees' questions and reactions -- Provide positive reinforcement -- Utilize specific tools (case studies, simulation, lecture, discussion, and others) -- Evaluate afterwards.