If a manager can master the four skills of selecting, directing, evaluating and rewarding people, than, asserts Don Marshall, he or she is well on the way to success. This text provides a review of the cornerstones of good management techniques for success in each area.
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DON R. MARSHALL (Lincolnshire, IL) is president of The Marshall Group, a human resources consulting firm. He has more than 30 years of experience in operations and HR management.
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