International Standards Desk Reference supplies crucial, hard-to-get information on American, European, and international standards. It's packed with valuable facts on standards-setting institutions, including key players, power blocs, ongoing standards programs, and the best way to implement them.
Author and quality expert Amy Zuckerman covers a wide range of topics and programs, such as the European Quality Award, CE Mark, ECO Audit, ISO 9000, and QS-9000. Readers will discover how to pick and choose among the standards programs, function in an international standards arena, and keep up with international trends. In addition, they'll learn cost-effective implementation of specific standards programs and the different program qualifications, restrictions, compliance issues, documentation, and regulations affecting operations in each country.
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Amy Zuckerman is principal/co-owner of A-Z International Associates, a consulting firm based in Amherst, Massachusetts.
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