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Voices of Diversity: Real People Talk About Problems and Solutions in a Workplace Where Everyone Is Not Alike: Breaking Through the Communication Barriers - Hardcover

Blank, Renee; Slipp, Sandra, Ph.D.

 
9780814402177: Voices of Diversity: Real People Talk About Problems and Solutions in a Workplace Where Everyone Is Not Alike: Breaking Through the Communication Barriers
Hardcover
ISBN 10: 0814402178 ISBN 13: 9780814402177
Verlag: Amacom, 1994

Inhaltsangabe

This work is a personalized approach to workplace diversity. The ideal of a harmonious and diverse workplace has been given much lip service, but the daily realities of working with difficult people who are not like you have proved difficult. Featuring "voices" (actual comments from members of diverse groups), this book reveals how individuals feel about their treatment and their relationships on the job. By listening to the "voices" readers learn to understand what it means to "the other" and so improve communication, morale and productivity. The range of voices covered includes African, Asian, Latin, disabled workers, gays, young and old, women and more. For each group, the book provides: background on the culture and values of that group; comments from members of the group; typical scenarios; and explanations of what went wrong in each situation and how to correct it.

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Über die Autorin bzw. den Autor

RENEE BLANK (New York, NY) and SANDRA SLIPP, Ph.D. (Englewood, NJ) are management and intergroup relations specialists. They are principals of their own consulting firm, OPT Associates, with clients such as Chemical Bank, A&P, the IRS, and Ortho Pharmaceuticals. They've written more than 50 training manuals and designed many role-playing situations and video scripts.

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Verlag
Amacom
Erscheinungsdatum
1994
Sprache
Englisch
ISBN 10 
0814402178
ISBN 13 
9780814402177
Einband
Gebundene Ausgabe
Anzahl der Seiten
224
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar