Many organizations are reluctant to invest in knowledge management (KM) and competitive intelligence (CI) initiatives for their company's use. This book discusses how value-added benefits can be derived from such efforts, with concepts and cases presented.
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Dr. Jay Liebowitz is professor of information technology in the Cary Business School at Johns Hopkins University. He is the Program Director of the university's Graduate Certificate in Competitive Intelligence and the author of Social Networking (Scarecrow Press, 2007) and What They Didn't Tell You About Knowledge Management (Scarecrow Press, 2006).
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