Communication from the Inside out: Strategies for the Engaged Professional - Softcover

Inhaltsangabe

• Activities and case studies focus on self-awareness, self-confidence, self-reflection, the analysis of communication skills, and sensitivity to the needs of others.
• Ideas and suggestions show how to develop skills in desired areas.
• Each chapter includes research evidence related to the topic, along with professionally relevant anecdotes and examples of skill application.
• The text has been purposefully written in an engaging, conversational style to promote participation and enjoyment.
• Suggestions for self assessment and reflection (“field notes”) enable readers to chart the development of their communication skills as they progress through the book.
• Clinical Scenarios encourage discussions on the implications of various communication challenges which may arise in practice, with guided questions at the end of each scenario to help readers to apply effective communication approaches.
• Talking Points provide ideas for activities to help your students assimilate what they have just learned.
  Case Scenarios featuring Champ (Communication Hero and Master Professional) and Blockhead (Big Lack of Communication Knowledge Has Everyone Avoiding Dialogue) use a lighthearted approach to portray effective and ineffective approaches to communication.
• Each chapter ends with Chapter Summaries, Implications for Practice (Key Concepts) and a Take-Home Menu which offers suggestions and activities for further learning.

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