Whether it's the loss of a job, a marriage, or a life, in today's 24/7 world we're increasingly faced with uncomfortable situations where we don t know what to say yet we're called upon to quickly respond -- online or in person. We may fumble, avoid contact, or simply walk away perplexed, thinking we have done a bad job of responding to our friends, family, neighbors, clients, and co-workers. How do we pause, listen, and offer comfort in those hard moments? Filled with touching stories, this practical guide helps us step into someone else's shoes so that we can empathetically learn how to respond in times of need. The revised compact edition includes a new introduction, index and short reflections at the end of each chapter to help readers become more comfortable and effective when offering or accepting comfort in their demanding lives.
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Nance Guilmartin is a four-time regional Emmy award-winning broadcast journalist, business advisor, and community service advocate. As a Westinghouse Broadcasting senior executive, she helped launch national awareness initiatives, including the Designated Driver Program and the For Kids' Sake and Time To Care campaigns. Prior to her television career, she served as press secretary to the late U.S. Senator Paul Tsongas. Her listening skills developed as a young news writer at CBS radio in Boston. Today she challenges organizations and executives to achieve breakthroughs and unlock hidden opportunities.
"I urge you to buy a copy of Healing Conversations . . . you'll feel more confident about your ability to know what to say and how to say it."
?Christiane Northrup, MD, renowned physician and author of Women's Bodies, Women's Wisdom.
"A tremendously important book that I could have used a hundred times before."
?Richard Carlson, author, Don't Sweat the Small Stuff
"An extraordinary, comprehensive blueprint for dealing with the slings and arrows of daily, stressful, sometimes hurting life."
?Jeffrey Fox, author, How to Become CEO: The Rules for Rising to the Top of Any Organization
"Doctors, nurses, patients, their families need this book right now."
?Rudi Ansbacher, M.D., president, The International Society for Advancement of Humanistic Studies in Medicine
"An excellent year round gift to lift the spirits, to say thank you, or as a practical resource for everyday living."
?Sue Little, owner, Jabberwocky Bookshop, Newburyport, Massachusetts
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