Do You See What I See?: A Diversity Tale for Retaining People of Color - Hardcover

Über die Autorin bzw. den Autor

Janice Fenn is the senior director of global Diversity at Kraft Foods. Formerly, she founded Professional Resources Organization, Inc., a consulting firm specializing in diversity strategy development, coaching in diverse interactions and diversity training seminars.

Chandra Irvin is the founder and president of Irvin, Goforth and Irvin, LLC, a consulting firm that specializes in building strategies and solutions to improve relationships and performance in diverse environments.

Von der hinteren Coverseite

Mirror, Mirror on the Wall. . .Do You See What I See?

Do You See What I See? offers human resource professionals, managers, and leaders an imaginative tale for understanding what it takes to retain people of color in today's competitive marketplace. Authors Janice Fenn and Chandra Irvin introduce a highly effective, four-step Model for Retention and explain step by step the organizational strategies, practices, and leadership and management behaviors that contribute to the retention of people of color.

"Finally, a book that identifies why people of color leave organizations! I absolutely loved the fable and the mirror that comes to life. The tools that the authors recommend to retain people of color are practical and easy to understand."
—Claudette Whiting, senior director of diversity, Microsoft Corporation

"Most of the books I read provide a lot of theory, but leave out how to put theory into practice. Compliments to Irvin and Fenn for their insights into the challenges in retaining people of color! I appreciate the content and the Organizational Checklist in Chapter 4 is very helpful."
—Vickie Harris, director of corporate diversity, Hallmark Cards

"I shared the book with peers and our overall assessment is that this book offers valuable insights for executives, leaders, managers, supervisors, and consultants within major organizations throughout our communities."
—Curtis Mathews, Jr., vice president for diversity, CIGNA Corporation

"Finally, after all the theories, a practical guide to retaining people of color. It's a must read for companies who are serious about attracting and retaining people of color."
—Alana Robinson, managing principal, Robinson Group Holdings, Inc.

Aus dem Klappentext

Do You See What I See?

Despite the fact that many corporations have made attracting and recruiting people of color (POC) a top diversity priority, these organizations have failed to retain this talent once they are on board. Why? It is because of the enormous gap that exists between the way POC view the organizations in which they work and the way managers and leaders view these same organizations.

Do You See What I See? offers leaders, managers, and human resource professionals a unique and practical resource for understanding the behavioral subtleties and nuances that affect the retention of people of color within organizations. Through the imaginative use of a fable, authors Janice Fenn and Chandra G. Irvin are able to show different points of view of leaders, managers, and newly recruited POC. In the fable a mirror comes to life and offers insightful reflections that help executives and managers understand what it takes to retain POC in a highly competitive marketplace. Step by step the authors clearly show what happened, what should have happened, conclusions that were drawn, and conclusions that should have been drawn. The fable offers the opportunity for leaders and managers to identify and address similar issues in their real life organizations.

In Do You See What I See? the authors introduce a four-step Model for Retention. The model gives managers the practical tools and solutions they need and details critical "valuing" behaviors that establish the foundation for

• Attracting and hiring;
• Relating to and managing;
• Developing;
• Rewarding and promoting;
• And ultimately, retaining people of color.

The book also includes valuable assessments to help determine whether the practices within an organization, and management behaviors—even the subtle ones—promote or undermine retention. Filled with insights and suggestions, this book offers a foundation upon which organizations can build to attract and keep the brightest and best POCs.