Campus Crisis Management: A Comprehensive Guide to Planning, Prevention, Response, and Recovery - Hardcover

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The Authors

Eugene L. Zdziarski, II is dean of students, Division of Student Affairs, and is an adjunct faculty member in the Department of Educational Leadership at the University of Florida.

Norbert W. Dunkel is director of housing and residence education, Department of Housing and Residence Education, and is an adjunct faculty member in the Department of Educational Leadership at the University of Florida.

J. Michael Rollo, is vice president for student affairs, Florida Gulf Coast University.

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Campus Crisis Management

A Comprehensive Guide to Planning, Prevention, Response, and Recovery

• Perform campus crisis audit
• Assemble crisis team (members and roles)
• Develop campus crisis management plan (determine protocols)
• Create plan for communication (emergency personnel, students & faculty, parents, media)
• Train teams
• Prepare for psychological first aid
• Review lessons learned from previous crises

—Eugene L. Zdziarski II, Norbert W. Dunkel, J. Michael Rollo & Associates

Praise for Campus Crisis Management

"Crisis work is a blend of compassion, training, and experience. This book is packed with practical ways to prepare for and manage crisis while never losing site of the human aspect that is at the heart of every crisis."
—Cynthia Cherrey, vice president for student affairs, Tulane University

"This valuable book is the ounce of prevention that colleges need to prepare themselves for a campus crisis. More than a dozen professionals draw on their experience and knowledge to offer advice regarding the planning, training, communicating, and healing techniques that will help a college campus best prepare for a crisis and, if necessary, recover from one."
—James Baumann, director of communications and markeing, Association of College and University Housing Officers International

Aus dem Klappentext

CAMPUS CRISIS MANAGEMENT

Whether a devastating hurricane or a crime wave, crises can strike on a college campus at any time. Campus Crisis Management provides a comprehensive approach to these challenges, including planning for both prevention and response when a crisis cannot be prevented.

A practical, hands-on resource that is filled with examples, samples, forms, and checklists, Campus Crisis Management will help administrators evaluate, revise, or establish a comprehensive crisis management plan appropriate for their institution. Campus Crisis Management contains the must-have information on crisis management and

• Explains how to develop a comprehensive crisis management system
• Identifies the different types of crises using the Crisis Matrix
• Examines the structure, operation, and training of a crisis team
• Presents a comprehensive approach for developing a campus crisis management plan
• Explores strategies for working with the media
• Tells how to work with outside agencies
• Includes information on critical incident stress management

The authors also include valuable lessons learned from colleagues who weathered highly visible crisis events. These compelling stories provide insight into the issues and challenges these individuals faced and provide us with an opportunity to learn from their experiences.