Stories Trainers Tell: How to Use Storytelling to Make Training Stick - Hardcover

Über die Autorin bzw. den Autor

Mary B. Wacker is president of an organizational development consulting firm with a service focus in a variety of workplace environments, including business, health care, utilities, government, education, and community agencies. Her firm specializes in leadership problem solving, training, facilitation, instructional design, and team deployment.

Lori L. Silverman is the owner of Partners for Progress, a management consulting firm dedicated to helping organizations achieve and maintain a sustainable competitive advantage.

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Telling stories is a powerful way to make a point, especially when the stories are compelling, well constructed, and poignant. This book captures thought-provoking stories contributed by trainers, nationally- known speakers, consultants, business leaders, educators, and professional storytellers that help make challenging ideas and abstract concepts more memorable, even unforgettable. The stories are organized around major organizational development and training themes, such as leadership, diversity, teamwork, performance and coaching, and customer service. Accompanying each story are tips, debriefing questions, key points, and a follow-up activity to maximize its impact and learning potential.

Contributors include: Merrill Anderson, Jean Barbazette, Joe Barnes, Paula Bartholome, Chip Bell, Geoff Bellman, William Austin Boone, Sharon L. Bowman, Karen D. L. Byrson, Chris Clarke-Epstein, Hortencia Delgadillo, Larry English, Marcy Fisher, Suzann Gardner, Joan Gillman, Steve Hanamura, Lunell Haught, Sandra Hoskins, Katherine M. Hudson, David Hutchens, Joan Lloyd, Kate Lutz, Robert McIlree, Maureen G. Mulvaney, Kathy A. Nielsen, Clare Novak, Julie O'Mara, Laura V. Page, Jonathan M. Preston, John Renesch, Shelley R. Robbins, Marcia Ruben, Sheriene Saadati, Edward E. Scannell, L.G. Shanklin-Flowers, Bob Shaver, Doug Stevenson, Ed Tate, Sivasailam 'Thiagi' Thiagarajan, and David Zach.

"Stories Trainers Tell is full of fun, entertaining, and useful stories that help bring any training alive. Use it and watch people smile and learn!"
? Ken Blanchard, coauthor, The One Minute Manager? and Whale Done!(tm)

"Bravo Mary and Lori! You've given your own profession a wonderful gift. Your contribution will be used by trainers for many years to come."
? Beverly Kaye, CEO, Career Systems International, coeditor, Learning Journeys: Top Management Experts Share Hard-Earned Lessons On Becoming Great Mentors and Leaders

"Stories Trainers Tell doesn't just give you powerful stories, it helps you turn your experiences into compelling narratives, people and teams into heroes worth emulating, and new changes into enduring traditions. It will help your own wisdom penetrate and be remembered through the stories you tell."
? Terry Paulson, Ph.D., CSP, CPAE, past president, National Speakers Association and author, 50 Tips for Speaking Like a Pro and They Shoot Managers Don't They?

"I've forgotten most of everything I've ever learned, but I rarely forget a good story. This book will support you in telling stories that penetrate deep. Great storytelling will create magical links to the listener, resulting in sustained impact and transformation."
? Thomas Crum, author of Journey to Center and The Magic of Conflict

"In my training experience, I have found storytelling to one the most powerful ways to deepen learning. This book provides trainers, consultants, and others with valuable tools and ideas to create and deliver engaging stories for any audience."
? Reggie Owens, manager, Global Learning and Development, Rockwell Automation