A thoroughly revised second edition of the leader's concise guide to the process of creating and managing an organisation, no matter how complex, that will achieve unique competitive advantages and be poised to respond effectively and rapidly to customer demands.
In this book executives, managers, and consultants will find the concrete tools they need to select and implement an efficient design that creates superior and more competitive performance. In addition to analysing the four key forces shaping today's organisations -- buyer power, variety, change, and speed -- this new edition addresses the concerns of new economy by expanding on the section on the Flexible Organization and includes a new section on organising around the customer. The book:
* Describes what leaders can do to effect the change process
* Addresses the concerns of new economy companies
* Contains rich examples from successful companies
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Praise for the first edition of Designing Organizations
"The clarity with which Galbraith explains design options. . . .is a welcome addition to the growing literature on organizational designs for the 21st century. . . . I will adopt this book whenever I teach organizational design to MBA students or executives."
— Personnel Psychology
"A distillation of design concepts, bringing together both old standbys and the latest ideas, focusing on structures and processes at the heart of organizational design."
— Stern's Management Review
"Jay Galbraith is the architect for CEOs, human resource executives, and all others responsible for building organizational capability. His design principles and models are an excellent foundation for shaping an effective organization."
— Stephen Balogh, vice president, human resources, Raychem Corporation
"A must-read for anyone who is ready for a dose of clear thinking on organizational strategy and design. Jay Galbraith understands strategy and structure better than anyone I know."
— Edward E. Lawler, director, Center for Effective Organizations
Since the landmark book Designing Organizations was first published in 1995, leaders have become more and more concerned with the challenges inherent in managing complexity within their organizations.
Jay Galbraith's second of edition of Designing Organizations is a leader's concise guide to the process of creating and managing an organization-no matter how complex-that will be positioned to respond effectively and rapidly to customer demands and have the ability to achieve unique competitive advantage. This thoroughly updated and revised edition addresses the concerns and challenges of the new global economy. The volume includes an extensive chapter on the flexible organization and a new section that focuses on organizing around the customer. Expanding on the ideas presented in the first edition, Galbraith offers practical suggestions and information that will help practitioners select and implement an efficient design that will help them get superior results.
Galbraith uses a wealth of examples from such well-known companies as Intel, Motorola, 3M Company, and Toyota to show how various kinds of organizational designs operate differently. He presents his findings in a balanced approach and describes both the positive and negative aspects of each. Using his patented and successful star model, he outlines for any leader the basic design categories and processes that must be integrated to produce efficient systems. In this edition, you will find straightforward easy-to-follow tools that outline parameters for selecting a design structure and can help you organize your company to acclimate to the changing needs of your customers, work its way to the top, and stay there!
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