Building Effective Technical Training: How to Develop Hard Skills Within Organizations - Hardcover

Über die Autorin bzw. den Autor

William J. Rothwell is a professor of human resource development in the department of adult education, instructional systems and workforce education and development on the University Park campus of The Pennsylvania State University. He has authored, coauthored, edited or coedited more than forty books about human resource development, human resource management, organization development, and training and development. Joseph A. Benkowski is associate dean for outreach and program director for the masters in training and development at the University of Wisconsin-Stout. He is also director of the Stout Technology Transfer Institute. He was with a Fortune 500 company and worked as corporate technical training manager in that capacity for many years before he accepted the position at the University of Wisconsin.

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Building Effective Technical Training is a hands-on guidebook written by William J. Rothwell and Joseph A. Benkowski— two experts in the field of technical training— that includes a wealth of information, guidelines, and suggestions for creating and implementing technical training programs for organizations of all types and sizes. In addition, the book is filled with real-life examples and proven techniques from successful technical trainings and includes the authors' own lessons learned from professional lives dedicated to training.
How many of the seven lessons of technical training has your organization mastered?

• Make the focus results, not activities
• Align technical training with business goals and needs
• Work to become part of the strategic planning process
• Build partnerships and involve others
• Demonstrate a sense of urgency
• Become a means for continuous improvement
• Strike a balance among speed, cost, and learning effectiveness

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Building Effective Technical Training is a practical, hands-on guide for both new and seasoned trainers. Written by William J. Rothwell and Joseph A. Benkowski— who have a combined fifty years of research and in-the-trenches experience— Building Effective Technical Training is the resource you need to create and implement an effective technical training program within your organization-no matter your company's mission or size. Throughout the book, the authors include illustrative, real-life examples of proven techniques that you can be apply internally and externally to make your technical training sessions successful.

Rothwell and Benkowski reveal the most important characteristics that define an effective technical training program and show how technical training differs from soft skills and management training. The book also offers a blueprint for creating your organization's technical training strategic plan and reveals how to identify the key technical training management players and their responsibilities. Comprehensive in scope, Building Effective Technical Training shows how to

• Build support for technical training within an organization
• Create a benchmarking process for a technical training program
• Plan and manage strategic planning committee meetings
• Determine how and when to conduct a competitive analysis
• Summarize the important issues when evaluating technical training programs
• Work with hands-on original equipment manufacturers (OEMs) and use training suppliers to develop instructional materials
• Develop meaningful apprenticeship and safety training programs

The authors also review the Instructional Systems Design (ISD) model that gives trainers an invaluable method for designing courses that will get results and outline the important trends that will influence the future of technical training.

In the concluding chapters Rothwell and Benkowski share seven invaluable lessons they have learned from their long years of experience in the field of technical training.