The original edition of "Mastering Virtual Teams" offered a first of its kind tool kit for leaders and members of virtual teams. Now, this revised and expanded second edition includes a CD-ROM packed with useful resources that allow virtual teams to access and use the book's many checklists, assessments, and other practical tools quickly and easily. The authors provide updated guidelines, strategies, and best practices for working cross-culturally and cross-functionally, across time and distance, to see a project through. The useful tools, exercises, and real-life examples show how anyone can master the unique dynamics of virtual team participation in an environment where the old rules no longer apply.
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DEBORAH L. DUARTE is assistant professor at George Washington University and an international consultant for clients that include The Gap, Freddie Mac, Nortel Networks, Johnson & Johnson, NASA, and Discovery Communications. NANCY TENNANT SNYDER is vice president, innovation and knowledge management, for Whirlpool Corporation and adjunct faculty member at the University of Michigan's MBA program.
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