This work is an innovative approach to business communication written by two Harvard-based authors. Revealed in this book, is a workplace community where certain ways of talking are encouraged and others made apparently impossible. By utilizing the seven new workplace "languages" discussed in this book to reveal the underlying feelings and motivation in one-to-one and group discussions at work, leaders can concentrate individual and social energy to transform communication and culture in the workplace. Using a mix of organizational analysis, worksheets and sample dialogues, the authors focus on providing new forms of language and thinking which ensure broad and long-lasting organizational transformation.
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ROBERT KEGAN Ph.D., is the William and Miriam Meehan Professor of Adult Learning and Professional Development at the Harvard Graduate School of Education, and author of The Evolving Self and In Over Our Heads. LISA LASCOW LAHEY Ed.D., is research director of the Change Leadership Project at the Harvard University Graduate of Education.
"A genuinely 21st century book! Kegan and Lahey create a dynamic alternative to mere coasting on the momentum of the information age. Why do we know so much and yet so little lasting change actually occurs-in ourselves and in our organizations? This book doesn't just answer the question. It shows us a way out of the problem."
Michael Murphy, founder, Esalen Institute and author of The Future of the Body
Why is the gap so great between our hopes, our intentions, even our decisions-and what we are actually able to bring about? Even when we are able to make important changes-in our own lives or the groups we lead at work-why are the changes are so frequently short-lived and we are soon back to business as usual? What can we do to transform this troubling reality?
In this intensely practical book, Harvard psychologists Robert Kegan and Lisa Laskow Lahey take us on a carefully guided journey designed to help us answer these very questions. And not just generally, or in the abstract. They help each of us arrive at our own particular answers that can solve the puzzling gap between what we intend and what we are able to accomplish.
How the Way We Talk Can Change the Way We Work provides you with the tools to create a powerful new build-it-yourself mental technology that allows you to:
The building blocks for this new technology are seven transformational languages, each permitting new kinds of thinking, feeling, and experiencing. Kegan and Lahey show us how we can use these languages-in our conversations with colleagues, friends, and as importantly, in the way we talk to ourselves-to transform:
Lisa Laskow Lahey, Ed.D., is research director of the Change Leadership Project at the Harvard University Graduate of Education.
Advance praise for How the Way We Talk Can Change the Way We Work
"Lucid, accessible, and immensely satisfying, this provocative book is plainly the product of a very deep understanding of why people behave the way they do. . . . an approach to change that is at once systematic and humane. . . . breakthrough thinking. . . compelling and inspiring."
Tony Schwartz, contribution editor, Fast Company, and author, What Really Matters
"A minor masterpiece. . . .In this simple brilliant book, Kegan and Lahey not only deal with the how of transformation. . . . they deal with the most central issue of all: how and why people (and organizations) are committed to not changing. . . . a must-read for all individuals and organizations that truly wish to grow into their own greater possibilities."
Ken Wilber, author, Integral Psychology
"By providing extraordinary practical wisdom, this book enables us to move from organizational frustration to collective achievement
"A genuinely 21st century book! Kegan and Lahey create a dynamic alternative to mere coasting on the momentum of the information age. Why do we know so much and yet so little lasting change actually occurs-in ourselves and in our organizations? This book doesn't just answer the question. It shows us a way out of the problem."-Michael Murphy, founder, Esalen Institute and author of The Future of the BodyWhy is the gap so great between our hopes, our intentions, even our decisions-and what we are actually able to bring about? Even when we are able to make important changes-in our own lives or the groups we lead at work-why are the changes are so frequently short-lived and we are soon back to business as usual? What can we do to transform this troubling reality?In this intensely practical book, Harvard psychologists Robert Kegan and Lisa Laskow Lahey take us on a carefully guided journey designed to help us answer these very questions. And not just generally, or in the abstract. They help each of us arrive at our own particular answers that can solve the puzzling gap between what we intAnd and what we are able to accomplish.How the Way We Talk Can Change the Way We Work provides you with the tools to create a powerful new build-it-yourself mental technology that allows you to:? Diagnose your own immunity to change? Unleash the boundless energy currently trapped in this immune system? Maintain and upgrade this state-of-the-art mental technology for lasting change.The building blocks for this new technology are seven transformational languages, each permitting new kinds of thinking, feeling, and experiencing. Kegan and Lahey show us how we can use these languages-in our conversations with colleagues, friAnds, and as importantly, in the way we talk to ourselves-to transform:? Our complaints into commitments? Our blaming into responsibility? Our view of our own ineffectiveness into an understanding of its hidden genius? The assumptions
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