Conflict Resolution Schools Manual: A Manual for Educators (Jossey Bass Education Series) - Softcover

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KATHRYN GIRARD is a consultant with the National Institute for Dispute Resolution (NIDR) and the National Association for Mediation in Education (NAME). NIDR and NAME, both based in Washington, D.C., are leading organizations in the field of mediation and conflict resolution.

SUSAN J. KOCH is a consultant with the National Institute for Dispute Resolution (NIDR) and the National Association for Mediation in Education (NAME). NIDR and NAME, both based in Washington, D.C., are leading organizations in the field of mediation and conflict resolution.

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This book introduces the concepts and skills of conflict resolution that can be practiced in the classroom and throughout the school community. Based on material developed by the National Institute for Dispute Resolution (NIDR) and the former National Association for Medication in Education (now merged with the NIDR Youth Program) this practical resource guide shows educators--including principals, district administrators, counselors, and teacher educators--how to diagnose conflicts, handle difficult confrontations, and implement appropriate mediation and problem-solving strategies. Using extensive examples and exercises, the authors illustrate listening and speaking skills, ways of managing the anger that accompanies conflict, techniques for building consensus, and more. And they show how to develop conflict resolution curricula that the school and college levels and incorporate conflict resolution into the professional preparation curriculum.

Aus dem Klappentext

This book introduces the concepts and skills of conflict resolution that can be practiced in the classroom and throughout the school community. Based on material developed by the National Institute for Dispute Resolution (NIDR) and the former National Association for Medication in Education (now merged with the NIDR Youth Program) this practical resource guide shows educators―including principals, district administrators, counselors, and teacher educators―how to diagnose conflicts, handle difficult confrontations, and implement appropriate mediation and problem-solving strategies. Using extensive examples and exercises, the authors illustrate listening and speaking skills, ways of managing the anger that accompanies conflict, techniques for building consensus, and more. And they show how to develop conflict resolution curricula that the school and college levels and incorporate conflict resolution into the professional preparation curriculum.