Offers a readable, case-history approach to capacity measurement and utilization, explaining the new CAM-I system and showing how to select the correct capacity measurement approaches for every situation. Practitioners from companies such as IBM, Eastman Chemical, and Texas Instruments discuss issues surrounding capacity measurement and management and introduce the CAM-I Capacity Model. Includes a glossary and a question-and-answer section. Annotation c. by Book News, Inc., Portland, Or.
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