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Unions, Management, and Quality: Opportunities for Innovation and Excellence - Hardcover

Cohen-Rosenthal, Edward

 
9780786301577: Unions, Management, and Quality: Opportunities for Innovation and Excellence

Inhaltsangabe

Contributors address how unions and management can work together to maximize quality and performance. They offer a historical perspective o unions' role in the quality movement and guidelines for the future, and use examples from manufacturing, service, and the public sector. They show how to apply quality principles to union-management change efforts, and how to modify companies' quality programs to gain union support. Annotation copyright Book News, Inc. Portland, Or.

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Über die Autorin bzw. den Autor

Edward Cohen-Rosenthal is a faculty member at Cornell University's School of Industrial and Labor Relations with Programs for Employment and Workplace Systems (PEWS).

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