Firing on All Cylinders: The Service/Quality System for High-Powered Corporate Performance - Softcover

Clemmer, Jim

 
9780771591662: Firing on All Cylinders: The Service/Quality System for High-Powered Corporate Performance
Softcover
ISBN 10: 0771591667 ISBN 13: 9780771591662
Verlag: CLEMMER GROUP, 1992

Inhaltsangabe

Firing on All Cylinders is based on the experiences of hundreds of public sector and business organizations improving their service/quality to master a rapidly changing world. This book brings together three organizational performance fields that have, until now, been distinct and separate. These are: 1. Customer Service - developing high perceived value and responsiveness 2. Quality Improvement - reducing defects and mistakes while increasing productivity through improved process and system control 3. Organization Development - building leadership skills and sustaining cultural change

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.

Verlag
CLEMMER GROUP
Erscheinungsdatum
1992
Sprache
Englisch
ISBN 10 
0771591667
ISBN 13 
9780771591662
Einband
Taschenbuch
Auflage
2
Anzahl der Seiten
392
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar

Weitere beliebte Ausgaben desselben Titels

9781556237041: Firing on All Cylinders: The Service/Quality System for High-Powered Corporate Performance

Vorgestellte Ausgabe

ISBN 10:  1556237049 ISBN 13:  9781556237041
Verlag: McGraw-Hill Inc.,US, 1992
Hardcover