Leadership and the Art of Conversation - Softcover

Teaches how to use the "ordinary" conversations at work to boost productivity and inspire peak performance

listen. We chat. Lots of people know how to talk—but few know how to really communicate. Conversation is the most powerful yet underutilized tool at a manager?s command. If managers change the way they talk to people, they can become much more than effective managers—they can become great leaders.

Leadership and the Art of Conversation by Kim Krisco is a unique book that approaches the subject of conversation step by step. First it identifies the most productive aspects of conversation—including coaching, listening, managing, organizing, and even personal chat; then it shows readers how to put them to work.

?If you observe leaders,? says Krisco, ? one fact becomes immediately evident. They spend most of their time in conversation. Everything leaders accomplish is the result of their conversations. Change the kinds of conversations you have and you immediately become a more potent and effective leader.?<