Issues which until now have been 'soft' for business such as environment diversity and human rights - are now hard; hard to ignore hard to manage and very hard to control if they go wrong. This practical handbook and resource empowers managers to meet changing expectations from customers employees communities and investors.
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Adrian Hodges directs the Americas operation of The Prince of Wales International Business Leaders Forum (PWIBLF).
David Grayson is a director of Business in the Community and of the European public affairs consultancy EPPA.
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