Imolp Customer Focus (Institute of Management Open Learning Programme) - Softcover

Inhaltsangabe

Objectives by the end of this workbook you should be able to: * Understand your customers: who they are and what they need * Understand the relationship between price, cost and value * Manage your customers so that they return * Plan operational activities to meet customer requirements.

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.