IMOLP Understanding Business Process Management: Workbook 4 (Institute of Management Open Learning Programme S.) - Softcover

Inhaltsangabe

By the end of this workbook you should be able to: understand the importance of business processes and their relationship with quality assurance; establish systems to monitor quality; apply techniques to improve business processes. It talks about managing processes effectively for efficient resource management. It features business processes and fishbone diagrams. It discusses monitoring improvement in product or service quality.

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