Personal Effectiveness (IM Certificate in Management S.) - Softcover

Personal Effectiveness explains how you can be an effective manager. It shows you how to tackle problem-solving, make decisions, set and prioritize objectives, cope with stress and work effectively with others.

This second edition has been radically restructured and revised to support the new MCI Personal Competency Model and includes new chapters on ethical behaviour and thinking strategically. Real examples and case studies are used throughout to illustrate points in a practical context.

Alexander Murdock is Principal Lecturer in Management for the South Bank University Business School.

Carol N. Scutt is Development Manager at the Management Charter Initiative.

The book is based on the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at level 4. It is particularly suitable for managers on the Certificate in Management, or Part 1 of the Diploma, especially those accredited by the IM and Edexcel (formerly BTEC).

Personal Effectiveness is part of the highly successful series of textbooks for managers which cover the knowledge and understanding required as part of any competency-based management programme. The books cover the three main levels of management: supervisory/first -line management (NVQ level 3), middle management (Certificate/NVQ level 4) and senior management (Diploma/NVQ level 5). Also included are titles which cover management issues in particular sectors, such as schools or the public sector, in more depth.

Majority of the text is either new or radically restructured to support the new MCI Personal Competency Model
40% brand new material including new chapters on ethical behaviour and thinking strategically
Practical guidance for managers (and potential managers) to apply appropriate behaviours in a variety of managerial contexts.

This is a guide to personal effectiveness, covering how to be an effective manager, tackle problem-solving, make decisions, set and prioritize objectives, cope with stress and work effectively with others. Issues such as power and influence, handling conflict and behaving ethically are also addressed. Real examples and case studies are used throughout to illustrate points in a practical context. The majority of the text is either new or radically restructured to support the new MCI Personal Competency Model.