Quality Management Handbook (Cima Professional Handbook Series) - Hardcover

Inhaltsangabe

This handbook provides an overview of recent developments in quality management for businesses with some focus on the management accounting function. The editors have compiled contributions on a range of subjects including methods of implementing a quality approach, measuring the cost of quality, examining government's role in total quality, total quality for customers/suppliers, and an analysis of the success of the UK National Quality Campaign.

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