Develop Your Assertiveness offers simple techniques to enable professionals, students and job seekers to speak up and say what they mean at work and at home. Packed with examples and exercises, it is a self-help guide covering topics such as: tension control, self-awareness and self-esteem; relationships; making and refusing requests; dealing with problem people; triggering positive responses and influencing behavior.
This new edition is updated with new examples and case studies on problem people and tricky situations and brief summaries at the end of each chapter. The whole text has been revised to reflect the changes in technology, its use in the workplace and how it can create problems. Bishop touches on topics such as assertiveness online, video conferences, online meetings and advice on what to do when using body language to show assertiveness isn't an option.
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Self-coaching approach to becoming a better advocate for oneself at work and at homeAbout the Author:
Sue Bishop is a trainer and consultant. She is the author of several training sourcebooks.
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Buchbeschreibung Kogan Page Apr 2013, 2013. Taschenbuch. Buchzustand: Neu. Neuware - Being assertive is being able to express yourself with confidence so that you don't have to resort to being passive, aggressive or manipulative. By developing assertiveness and becoming aware of our own strengths and weaknesses, you can learn how best to modify your behaviour in social and business interactions. Develop Your Assertiveness, 3rd edition offers simple techniques to enable you to become more assertive. Packed with examples and exercises, it is a self-help guide covering topics such as: The importance of choice behaviour; Tension control; Self-awareness and self-esteem; Relationships; Making and refusing requests; Dealing with problem people; Tricky situations Simply reading Develop Your Assertiveness will not make you more assertive, but if you work through exercises and activities it includes, practicing face-to-face dialogue with friends, colleagues or a group, you will be able to measure your progress and reach your goal. 168 pp. Englisch. Artikel-Nr. 9780749466985