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The Essential Guide to Employee Engagement: Better Business Performance Through Staff Satisfaction - Softcover

Cook, Sarah

 
9780749449445: The Essential Guide to Employee Engagement: Better Business Performance Through Staff Satisfaction
Softcover
ISBN 10: 0749449446 ISBN 13: 9780749449445
Verlag: Kogan Page, 2008

Inhaltsangabe

The Essential Guide to Employee Engagement explores the concept and practice behind creating an engaged workforce and how this can contribute to organizational success. Recognizing that engaged employees are more productive, engender greater customer satisfaction and loyalty, and can help to promote your company's brand, the book gives you the necessary tools to make this happen. The author draws on a wide range of international case studies and examples, which demonstrate how an actively-engaged workforce can help your organization to flourish. You are shown how to measure the level of your employees' engagement and provided with a strategy to apply to help increase active staff participation.

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Über die Autorin bzw. den Autor

Sarah Cook is Managing Director of the Stairway Consultancy, customer service specialists. She is the author of The Essential Guide to Employee Engagement, Change Management Excellence, Customer Care Excellence and Practical Benchmarking, all published by Kogan Page.

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Verlag
Kogan Page
Erscheinungsdatum
2008
Sprache
Englisch
ISBN 10 
0749449446
ISBN 13 
9780749449445
Einband
Taschenbuch
Auflage
1
Anzahl der Seiten
242
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
GPSR Kontakt
gpsr@libri.de

Europaallee 1
Bad Hersfeld
36244
Deutschland