The Interviewer's Handbook: Successful Interviewing Techniques for the Workplace - Softcover

Críticas

"Contains advice on interview techniques and guidance on reading body language, listening techniques plus details of legal requirements and disciplinary procedures." Northampton Chronicle & Echo "Offers essential advice on the use of effective questioning techniques and how to get the most out of an interviewee...An indispensable guide for any manager wanting to conduct a successful interview." Recruitment International "A helpful guide...A handy tool to time-pressed managers looking to not only recruit key staff but also deal with grievances or discipline management." Securities and Investments Review

Reseña del editor

The Interviewer's Handbook advises on interview techniques for a variety of workplace situations including recruitment interviews, performance appraisals, attendance and absence management, discipline and grievance management and accident investigation.

This book offers essential advice on the use of effective questioning techniques and how to get the most out of an interviewee. It provides in-depth guidance on the role that body language plays and examines the significance of listening techniques. The Interviewer's Handbook also shows how to encourage dialogue and avoid conflict in sensitive situations.

Case studies and scenarios are provided throughout to illustrate these vital techniques and how they get the best out of the interviewee and interviewer.