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Inhaltsangabe
Have you ever wanted to make change happen more easily? Do you want to harness the power of coaching? If so, help is at hand, as the simple three-step process in this book can help anyone become an effective coach.
Easy to understand and apply, the authors' ABC Technique will give you a solid understanding of what to do and when to do it, so that you can coach other members of staff easily and with confidence. Developed over a number of years within a variety of organizational settings, this foolproof approach shows that anyone can learn to coach both easily and quickly.
With case studies, problem-solving tips, and confidence-building exercises, this proven approach will equip you to coach both individuals and groups and also provide you with an ideal self-development tool.
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Über die Autorinnen und Autoren
Mike Leibling is a strategist - for organisations and individuals - who coaches, mentors and writes. In 1995 he founded Strategy Strategy™ which aims to help people and organisations to move on in difficult situations, or preferably avoid them in the first place. Prior to this he was at Saatchi & Saatchi, ultimately as International Strategic Planning Director. Learn more from his website www.StrategyStrategy.com.
Robin Prior began his career in management within Xerox, Olivetti and GKN and is now a management consultant, trainer and executive coach.
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Introduction
Part 1 Coaching
1 Coaching at work
The coaching relationship; How to offer coaching; Compatibility with your management style; The role of the coach; Benefits of coaching; Where are you now, on coaching; What coaching is not; Coaching in today's world
Part 2 The ABC technique
2 The ABC technique: what it is
Step A -- understanding the situation; Step B -- understanding what could be better; Step C -- understanding how it could be better
3 The ABC technique: three real-life examples
4 The ABC technique: using it
Step A; Step B; Step C
5 The ABC technique: the thinking behind it
Nature/nurture; Can'ts and shoulds; View of the world; Neurological levels; Size of change; The power of separating verb tenses; Motivation direction; Planning ahead; Failure versus feedback; Chunk size; What before how; Positive by-products of negative behaviour; Convincer strategy; How we know something is right -- external vs. internal; Communicating cooperatively; Thinking flexibly;; Curiosity; Discomfort; Confusion; Indecision; The power of the period.; Apologizing; The language of sensory preferences; Dilemmas and compulsions; Perceptual positions; Noticing; Pacing; Verbal/non-verbal; Questioning; Metaphor, anecdote and stories; Reflecting; Visualization; Feedforward; Reactions vs. responses
6 The ABC technique: how it works
Analysis of the three step structure; Analysis of each question
Part 3 You as a coach
7 You as a coach
Preparation for coaching sessions; Self-coaching; Coaching on the hoof
Ten great coaching questions
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Coaching Made Easy: Step-By-Step Techniques That Get Results
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Coaching Made Easy: Step-By-Step Techniques That Get Results
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Kogan Page Business Books, 2003
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