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Inhaltsangabe
Book by Gentle Michael
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Críticas
"Required reading for all operational managers." -- Dr Alain Michael, Head of Worldwide Clinical Safety and Pharmacovigilance, Serono International, Geneva ""Required reading for all operational managers."" -- Dr Alain Michael, Head of Worldwide Clinical Safety and Pharmacovigilance, Serono International, Geneva
Reseña del editor
Once you have bought into the concepts of customer relationship management (and it is hard not to), how do you separate the practically useful from the pie-in-the-sky and then actually implement a project? This handbook addresses implementation, advocating an approach that is based in the real world and stressing the measurable goals and tactical uses of CRM. The areas covered include: building a realistic foundation for CRM; critical success factors; risk factors; full risk analysis; and case studies.
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- VerlagKogan Page
- Erscheinungsdatum2002
- ISBN 10 0749438983
- ISBN 13 9780749438982
- EinbandTapa blanda
- SpracheEnglisch
- Auflage1
- Anzahl der Seiten240
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CRM Project Management: Building Realistic Expectations and Managing Risk
Verlag:
Kogan Page Business Books, 2002
ISBN 10: 0749438983
ISBN 13: 9780749438982
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Paperback
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes Königreich
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Paperback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Artikel-Nr. GOR001544833
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The CRM Project Management Handbook : Building Realistic Expectations and Managing Risk
Anbieter: Better World Books, Mishawaka, IN, USA
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Zustand: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects. Artikel-Nr. GRP96768465
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Beispielbild für diese ISBN
The CRM Project Management Handbook: Building Realistic Expectations and Managing Risk
Verlag:
Kogan Page Business Books, 2002
ISBN 10: 0749438983
ISBN 13: 9780749438982
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Softcover
Anbieter: Wonder Book, Frederick, MD, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Artikel-Nr. A11A-04207
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CRM Project Management: Building Realistic Expectations and Managing Risk
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Paperback. Zustand: Very Good. CRM Project Management: Building Realistic Expectations and Managing Risk This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Artikel-Nr. 7719-9780749438982
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CRM Project Management: Building Realistic Expectations and Managing Risk
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Paperback. Zustand: Used; Very Good. Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine. Artikel-Nr. CHL1880954
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The CRM Project Management Handbook : Building Realistic Expectations and Managing Risk
Anbieter: Better World Books Ltd, Dunfermline, Vereinigtes Königreich
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Zustand: Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Artikel-Nr. 12001566-6
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