Verwandte Artikel zu The Coaching Handbook: An Action Kit for Trainers and...

The Coaching Handbook: An Action Kit for Trainers and Managers - Softcover

THORPE, Sara

 
9780749438104: The Coaching Handbook: An Action Kit for Trainers and Managers
Softcover
ISBN 10: 074943810X ISBN 13: 9780749438104
Verlag: Kogan Page, 2003

Inhaltsangabe

* A bumper compendium of tools and techniques

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.

Über die Autorin bzw. den Autor

Sara Thorpe and Jackie Clifford are both trainers with a wealth of experience drawn from a wide range of organizations. They are also the authors of the highly regarded book Dear Trainer: Dealing with Difficult Problems in Training, also published by Kogan Page.

Auszug. © Genehmigter Nachdruck. Alle Rechte vorbehalten.

Part 1: The coaching process

1. What is coaching?

Development needs; Development -- core values and beliefs; Training;

Mentoring; Counselling; Line management; Benefits of coaching;

Summary

2. Learning theories

Theory of competence; Kolb's learning cycle; Barriers to learning; Personal working styles; Areas and levels of learning (Bloom's taxonomy)

3. Introducing the coaching model

4. Job description, skills and qualities of a coach

5. Preparing to coach

Preparing yourself; Preparing the coaching environment; Preparing the coachee

6. Stage 1: Clarifying coaching needs and goals

What you do; What could go wrong; Skills required

7. Stage 2: Agreeing specific development needs

What you do; What could go wrong; Skills required

8. Stage 3: Formulating a detailed plan for coaching

What you do; What could go wrong; Skills required

9. Stage 4: Doing a task or activity

What you do; What could go wrong; Skills required

10 . Stage 5: Reviewing activities and planning improved performance

What you do; What could go wrong; Skills required

11. Stage 6: Ending the coaching relationship

What you do; What could go wrong; Skills required

12. Third-party initiated coaching

Establishing the coaching contract

13. Skills

Analytical skills; Assertiveness; Conflict management; Facilitation; Influencing; Listening; Observation; Planning and prioritizing; Presenting ideas and information; Questioning; Rapport building; Using and interpreting non-verbal communication

Part 2: Case studies

Coaching a partner in a national law firm; The Scout Association; Coaching for sales managers and their teams; Metropolitan Police recruits; Coaching a youth football team; Coaching two general managers; Coaching on customer service/other one-to-one communication; Coaching different individuals in different areas; Coaching an operational manager to take on a specialist HR role; Coaching to expand the skills of an experienced trainer; Coaching a manager and a novice yacht crew; Developing effective interpersonal skills in training; One-day breakthrough coaching; Coachee in football; Being coached in project management; Being coached on specific beliefs/behaviour; Receiving on-the-job coaching; Life coaching; Being coached to take on a management role

Part 3: Activities and exercises

Map your journey; Highs and lows; Spider charts; Force field analysis; Guided imagery; Unfinished sentences; Tuning in to body language; Move your watch; Give it back; Skills checklist; SWOT analysis; 'What if...' questions; Best in the world; Cats and refrigerators; Evaluating progress; Review technique; My frustration journal; Positive affirmation; Personality strengths; Edward de Bono's six thinking hats; Reframing; Using research; Questions, questions, questions; A problem-solving process; Questionnaires; Demonstrations; Role play; Case study; In-tray exercises

„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.

Verlag
Kogan Page
Erscheinungsdatum
2003
Sprache
Englisch
ISBN 10 
074943810X
ISBN 13 
9780749438104
Einband
Taschenbuch
Auflage
1
Anzahl der Seiten
240
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar