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Inhaltsangabe
Guide to Management Development Techniques is an introductory guide to the various techniques used in management development. Each technique is described in detail, its use explored and its strengths and weaknesses examined. Each technique is also illustrated by a case study showing the technique in action.
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Über die Autorin bzw. den Autor
Kenneth Fee is a learning and development consultant, specialising in e-learning strategy. He has consulted with blue chip clients and designed solutions based on published learning resources. Kenneth was founding Chief Executive of the eLearning Alliance, is a Chartered Fellow of the CIPD and a Fellow of CMI.
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Introduction
How we view management development; The role of the manager; How to use this book; What this book doesn't cover
Chapter 1 Saying what we mean
What we mean by management development; Splitting hairs; Organizational development; In the doghouse; Management training; Training versus education; Management development; Training versus development; The learner-centred perspective; A working model; Techniques or methods?; Developer or trainer?
Chapter 2 How managers learn
Learner-centred learning; Types of management learning; Self-managed learning; Experiential learning; Learning styles; Activists, reflectors, theorists and pragmatists; Determining an intervention
Chapter 3 Preparing for management development
A strategic framework; Career development; Competence; Choosing providers; Choosing techniques; Evaluation
Chapter 4 Courses and the classroom
The classroom; How long is a course?; Sandwiches and blocks; Theory and practice; Courses, not programmes; One to one; Teaching/learning methods on courses
Chapter 5 Other off-the-job techniques
External events and visits; Games; Videos; Psychometrics; Outdoor development; Open, flexible and distance learning; E-learning; Resource-based learning; Assessment techniques; Development centres
Chapter 6 On-the-job techniques
Sitting by Nellie; Instruction; Secondment; Coaching and related techniques; Team building; Action learning; Work-based projects; Performance and development review; Forms of learning record; Discovery learning
Chapter 7 Looking forward
Taking stock; The future of management development
Appendix 1 A-Z of management development techniques
Appendix 2 Techniques and learning styles matrix
Index
Case studies
1. Bass Brewers
A traditional long course - a Diploma in Management Studies.
2. The Department for International Development
How this organization implemented a programme of short courses.
3. Michael Redfern
The use of innovation and creativity in coursework techniques.
4. The American Society for Training and Development
A major international conference and exhibition.
5. The Corporate Compendium
How British Telecom used a set of business simulation games.
6. Video Arts' Managing Problem People
An example of a videotape-based training package.
7. Baker Hughes
Using the Myers-Briggs Type Indicator for management development.
8. Oki
An outdoor development programme for team leaders.
9. Standard Chartered Bank
A global distance learning programme.
10. Motorola University
A corporate university.
11. The growth curve of a new technique
The emergence of management development by e-learning.
12. Standard Life
A learning resource centre.
13. Ashridge VLRC
A virtual learning resource centre.
14. The Scottish Qualifications Authority
An awarding body's system of assessment for qualifications.
15. Otis
A development centre for a senior management team.
16. Network Ireland
How this organization promotes women in business through shadowing, role modelling and other initiatives.
17. Krib Naidoo
A manager's experience of on-the-job instruction.
18. Bob Gunning
A manager's experience of secondment within the Royal Bank of Scotland.
19. Consignia
A company-wide coaching programme.
20. Colin George
How this consultant implements executive coaching.
21. Railtrack
A team-building initiative across several companies in the UK's railways.
22. Huntsman Corporation
An action learning programme for all managers and staff of a petrochemicals plant.
23. Bank of Scotland
A programme of cross-functional, work-based projects.
24. Scottish Power
Performance and development review.
25. Philips
360-degree feedback in a career development programme.
26. The MCI NVQ portfolio
An example of a learning record - a portfolio of evidence of competence.
27. Kate Roberts
On the developmental challenge of becoming a trainer.
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