Intercultural Management MBA Masterclass (MBA Masterclass Series) - Softcover

JACOB, Nina

 
9780749435820: Intercultural Management MBA Masterclass (MBA Masterclass Series)

Inhaltsangabe

Intercultural management is an emerging but increasingly crucial area of study. Essentially, intercultural management concerns itself with work forces that function in different cultural contexts. These differences can be either "external", where an organization operates across national and ethnic cultures, or "internal", where an organization operates across company differences, branches or regions.

Intercultural Management MBA Masterclass is a thorough and accessible guide to the most important concepts and ideas required to formulate and understand intercultural management strategies. Nina Jacob details the fundamental concepts and ideas using the latest research and international case studies. Designed to meet the needs of busy MBA students and practising managers, the book is both academically rigorous and firmly grounded in management practice.

Intercultural Management MBA Masterclass covers all the need-to-know topics, including: organizational structure; communications; core values; strategy; knowledge management; conflict resolution; expatriate management.

Full of questions and discussion topics and the most up-to-date case studies, Intercultural Management MBA Masterclass is a practical and authoritative guide for students and practising managers. The book includes international case studies of: Credit Suisse, Nestlé, BMW, IBM, and the International Red Cross.

Authoritative and academic, yet practical, the MBA Masterclass series is designed to cover the latest developments in management thinking and practice. Covering the core subjects on current MBA programmes and business courses, the series will: accelerate your MBA; develop your knowledge; improve your skills.

Online supporting resources for this book include an instructors manual with case study supplements.

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Über die Autorin bzw. den Autor

Nina Jacob is currently Professor at Xavier Institute of Management, Bhubaneswar, India. She has recently been Visiting Professor at IESE Business School (Barcelona, Spain), and the KS Graduate Business School (St Gallen, Switzerland). She is also the author of numerous articles on intercultural management. The daughter of a retired career diplomat, she has lived and studied in Japan (The International School of the Sacred Heart, Tokyo), and Canada (Carleton University, Ottawa), and has travelled to all continents of the globe.

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Acknowledgements

Introduction

1 Organizational structure and intercultural management

Case study: Credit Suisse

Academic discussion

Conventional organizational structures of global organizations

Structural mechanisms

Cultural aspects of Japan, the United States and Europe

Summary

2 Communication and intercultural management

Case study: Nestle

Academic discussion

Intercultural communication

Intercultural relationships

Effective corporate communication

Summary

3 Core values and intercultural management

Case study: Nestle

Academic discussion

Skills in intercultural management: a core value

Core values as ties that bind across cultures

National cultures and corporate core values

Core values and the integrationist/differentiation perspective on culture

Summary

4 Strategy and intercultural management

BMW and 'glocalization': case study in intercultural management

Academic discussion

Corporate strategy and intercultural management

Transnational collaborative arrangements

Problems with global strategy

Global strategy and local adaptation

Advertising and corporate strategy

Country manager and corporate strategy

Summary

5 Knowledge management and intercultural management

Case study: IBM

Academic discussion

Problems with ignoring knowledge management

The intranet

The Internet

Digital home entertainment products

Media

Leveraging knowledge.management in transnational corporations

Leadership in a knowledge management global corporation

Summary

6 Conflict resolution and intercultural management

Case study: International Committee of the Red Cross Academic discussion

Environmental turbulence for host organizations created by globalization

Conflict arising out of different attitudes to ethics

Conflict resolution strategy

Conflict arising out of different attitudes to corporate culture

Cultural conflict and management style

Cultural conflict and leadership

Summary

7 Expatriate Management and intercultural Management

Case study: ICAS

Academic discussion

Who expatriates are

Elements of expatriate management

Women expatriates

Gaining acceptance as an expatriate manager

Summary

8 Conclusion: diagnosis and prognosis

Diagnosis

Prognosis for intercultural management

References

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9788175542501: Intercultural Management

Vorgestellte Ausgabe

ISBN 10:  8175542500 ISBN 13:  9788175542501
Softcover