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[GBS] CONTINUOUS IMPVMT TOOLS VOL 2 (Richard Chang Collection: Quality Improvement S.) - Softcover

Chang, Richard Y.; Niedzwiecki, Matthew E.

 
9780749416508: [GBS] CONTINUOUS IMPVMT TOOLS VOL 2 (Richard Chang Collection: Quality Improvement S.)

Inhaltsangabe

The second volume of this guidebook set introduces several additional tools used by individuals and teams during quality improvement efforts. Each tool is explained in simple, easy-to-understand terms. In addition, a variety of practical examples are provided which will help you to immediately apply each tool back on the job.

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