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[GBS] CONTINUOUS IMPVMT TOOLS VOL 1 (Richard Chang Collection: Quality Improvement S.) - Softcover

Chang, Richard Y.; Niedzwiecki, Matthew E.

 
9780749416492: [GBS] CONTINUOUS IMPVMT TOOLS VOL 1 (Richard Chang Collection: Quality Improvement S.)

Inhaltsangabe

This guidebook introduces seven common tools used by individuals and teams during quality-improvement efforts. Each tool is explained in simple, easy-to-understand terms. In addition, a variety of practical examples are provided which will help you to immediately apply each tool back on the job as an individual or as a member of a quality-improvement team.

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