Revised and updated to take account of all changes in the training field since publication of the 2nd edition, this book provides a comprehensive overview of the major instructional and training theories and their relationship to training in practice. Among the new sections included in this edition are: the increasing consultancy role of in-house trainers; competence based training; a detailed checklist to assess trainer performance; critical incident and reporting grid techniques; and consumer surveys as a means to identify training needs. Throughout the book, new or improved figures have been included. The book makes use of real-life examples from the authors' own experiences of training in practice, of checklists, tables and sample forms. The authors examine all the main training issues, including: the role of training in organizations; proactive and reactive assessments of training needs; training objectives; theoretical models of training; training strategies and methods; validation, evaluation and assessment techniques.
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