This book offers a much-needed introduction to the dynamics of the communication exchange between providers and patients in the health-care environment, explaining how health communication theory and research can help us better understand these complex interactions, and provide strategies for improving patient and provider communication.
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Lisa Sparks is the Foster and Mary McGaw Endowed Professor in Behavioral Sciences and Director of the M.S. in Health Communication at Chapman University.
Melinda Villagran is Associate Professor of Communication at George Mason University.
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