The Customer Revolution - Hardcover

Seybold, Patricia

 
9780712669849: The Customer Revolution
Hardcover
ISBN 10: 0712669841 ISBN 13: 9780712669849
Verlag: Random House Business Books, 2001

Inhaltsangabe

The changes caused by the Internet revolution in the last six years are the equivalent in scope, drama and impact on business to the first 100 years of the Industrial Revolution. If the last six years have changed the face of business so fundamentally, what will the next few bring?Those companies on the forefront will be the ones who design an organisation structure, develop a set of business models, and have a product portfolio that can be all be altered overnight based on customer behaviour, feedback and suggestions.--Based on extensive research in North America, Europe and Asia - i.e. completely international--Covers many detailed case examples of cutting-edge practices by leading companies around the world- those in the forefront of their industry

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Verlag
Random House Business Books
Erscheinungsdatum
2001
Sprache
Englisch
ISBN 10 
0712669841
ISBN 13 
9780712669849
Einband
Gebundene Ausgabe
Anzahl der Seiten
416
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar

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Softcover