Now What Do I Say? Practical Workplace Advice for Younger Women gives women earlier in their careers practical advice about difficult verbal exchanges at work. Many younger women report routine workplace interactions at work that, intentionally or unintentionally, question their authority, their competence, and their intelligence. This book provides a range of responses that might be useful in the moment, and gives some guidance about when and how to use them and what to do when the responses fail to help. It provides guidance for thinking through, in advance, how to react in support of your longer-term interests in the workplace, including what might help prevent these situations from arising in the first place.
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Anne Krook began her career teaching as an assistant professor at the University of Michigan, Ann Arbor. Aft er a stint in restaurant bartending, she joined Amazon.com. During thirteen years at the company, she held various roles in US and international website development, program management, internal audit, and infrastructure, aft er which she worked as VP of Operations at a startup, Mindbloom, and then as VP of Operations at Synapse, a product design engineering company. She now consults, writes, and speaks on this and other workplace topics. See her work at www.annekrook.com.
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