It's Not My Department: How to Get the Service You Want, Exactly the Way You Want It - Hardcover

Glen, Peter

 
9780688088965: It's Not My Department: How to Get the Service You Want, Exactly the Way You Want It

Inhaltsangabe

A professional retail consultant discusses the basic principles, strategies, and methodology of providing good customer service

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9780425132425: It's Not My Department: How America Can Return to Excellence Giving and Receiving Quality Service

Vorgestellte Ausgabe

ISBN 10:  0425132420 ISBN 13:  9780425132425
Verlag: Warner Books, 1992
Softcover