Managing People: A Competence Approach to Supervisory Management (In Charge Series) - Softcover

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Roger Cartwright (MA, DMS, CertEd, FCollP, MIMgt) is the Deputy Head of Faculty at the Business, Management and Computing Faculty at Perth College, Scotland.

Anita Candy (BA Hons, FETC) and Micheal Collins (ACIB) are consultants at the Management and Professional Studies Unit of the Oxford College of Further Education.

George Green (MA Cantab) runs his own consultancy and lectures at both Oxford Brookes University and the Oxford College of Further Education.

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This series is designed for supervisors and front line managers and has been re-written to support the latest Management Standards from the Management Charter Initiative who have provided the Foreword.

Each book provides the knowledge and understanding required for the core and major options associated with the NVQ/SVQ3 level qualifications in Supervisory Management and is written in a manner that links learning with the supervisor/front line manager's work experience. As such it also supports non-competence programmes such as the NEBSM Introductory and Full Certificate programmes in Supervisory Management.

The book examines the development of supervision and management, and the role of the supervisor, before discussing in detail how the competent and effective supervisor/front line manager manages:

• Motivation and leadership.


• Groups and teams.


• Recruitment, selection and training.


• Reactions to change and handling conflict.


• Discipline and grievance.


• Associated personal competencies.