A bold, expert, and actionable map for the re-invention of America’s broken mental health care system.
“Healing is truly one of the best books ever written about mental illness, and I think I’ve read them all." —Pete Earley, author of Crazy
As director of the National Institute of Mental Health, Dr. Thomas Insel was giving a presentation when the father of a boy with schizophrenia yelled from the back of the room, “Our house is on fire and you’re telling me about the chemistry of the paint! What are you doing to put out the fire?” Dr. Insel knew in his heart that the answer was not nearly enough. The gargantuan American mental health industry was not healing millions who were desperately in need. He left his position atop the mental health research world to investigate all that was broken—and what a better path to mental health might look like.
In the United States, we have treatments that work, but our system fails at every stage to deliver care well. Even before COVID, mental illness was claiming a life every eleven minutes by suicide. Quality of care varies widely, and much of the field lacks accountability. We focus on drug therapies for symptom reduction rather than on plans for long-term recovery. Care is often unaffordable and unavailable, particularly for those who need it most and are homeless or incarcerated. Where was the justice for the millions of Americans suffering from mental illness? Who was helping their families?
But Dr. Insel also found that we do have approaches that work, both in the U.S. and globally. Mental illnesses are medical problems, but he discovers that the cures for the crisis are not just medical, but social. This path to healing, built upon what he calls the three Ps (people, place, and purpose), is more straightforward than we might imagine. Dr. Insel offers a comprehensive plan for our failing system and for families trying to discern the way forward.
The fruit of a lifetime of expertise and a global quest for answers, Healing is a hopeful, actionable account and achievable vision for us all in this time of mental health crisis.
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Thomas lnsel, MD, a psychiatrist and neuroscientist, has been a national leader in mental health research, policy, and technology. From 2002-2015, Dr. Insel served as Director of the National Institute of Mental Health (NIMH). More recently, he led the Mental Health Team at Verily (formerly Google Life Sciences); co-founded Mindstrong Health, a digital mental health company for people with serious mental illness; and launched Humanest Care, a therapeutic online community for recovery. Since May of 2019, Dr. Insel has been a special advisor to California Governor Gavin Newsom and Chair of the Board of the Steinberg Institute in Sacramento, California. Dr. Insel is a member of the National Academy of Medicine and has received numerous national and international awards including honorary degrees in the U.S. and Europe.
1.
Our Problem
Everyone who is born holds dual citizenship, in the kingdom of the well and the kingdom of the sick. Although we all prefer to use only the good passport, sooner or later, each of us is obliged, at least for a spell, to identify ourselves as citizens of that other place.
-Susan Sontag, Illness as Metaphor
Roger
When they look back now, fifteen years later, Roger's parents can scarcely remember how it all began. Roger was never an easy kid; he always seemed to be "wired different." As an infant he did not sleep through the night, as a toddler he was irritable, and when he entered kindergarten, he was less social than other kids, happily playing by himself. His fraternal twin brother, Owen, was the easy one. That changed when the boys were in elementary school. As their parents describe it now, when the twins were nine, Owen got diabetes and Roger got computer coding. Owen's diabetes required insulin injections, urine checks, and a full-court press at school and home to make sure his blood sugar was under control. Meanwhile, without any encouragement and almost without anyone noticing, Roger became an extraordinary coder. Python, a revolutionary computer coding system, had recently swept the computer world as the best language for games and graphics. Roger's father recalls, "He just seemed to understand Python. He would code for hours, often staying up much of the night, and even in elementary school he was getting paid for solving problems for new software companies." His being "wired different" at this age meant that Roger was brilliant, maybe like Bill Gates or Steve Jobs. Through a stretch of childhood, he was an online prodigy interacting with adults who never knew he was a kid.
When Roger became a teenager, "wired different" evolved into something terrifying. Around age thirteen (his parents aren't quite certain about the timing), Roger's obsession with coding disappeared as quickly as it had arrived a few years earlier. He still maintained intense levels of focus, but no one, including Owen, knew exactly how Roger was spending his time. By age fifteen, his grades, which had always been at the top of his class, began to slip and his few friends from middle school seemed to disappear. Thinking back on it now, his mother believes that maybe the first real warning sign was when Roger began attending church. Roger's parents were lapsed Catholics. What disturbed his mother was not the praying, but the insistence on getting to Mass exactly on time and sitting in the same pew. "There was a joyless, driven quality" to Roger's behavior that made both parents think something was wrong with their brilliant son.
By sixteen, Roger was online constantly. Although they did not know it then, they learned later that he had discovered the world of conspiracy theory websites. His focus had driven him deep into the universe of false-flag theories about 9/11 and the Holocaust. He spent hours following chats on Illuminati, a site that called for action to prepare the world for the return of Jesus. He found online an entire society of people reinforcing his growing paranoia. The same mind that could easily master computer code was now seeing conspiracies everywhere.
In the middle of his senior year of high school, Roger had a psychotic break, when he completely lost contact with reality. Inwardly, as he told me later, he felt more focused, more certain, filled with a sense of purpose. Outwardly, he had become unkempt for a few weeks, had skipped school, went nearly a week without sleeping. He had barely eaten for days when he marched out of his room naked to shout that everyone was in danger. "The CIA has been watching us! They are about to attack!" His explanation was difficult to comprehend, but it had something to do with voices, "alien voices," that had told him to remove his clothes and "walk the earth" to save his family from destruction. It was mid-January, and an unusual Georgia winter storm was in full force. For Roger's mother, it was his affect that was most unnerving. "His eyes were wide and unblinking. He could not stop talking." Nothing his parents said, no question they asked, no attempt at reassurance could penetrate his extreme agitation.
They are telling me this years later, sitting on the same couch in the same room where their lives changed forever during that freak snowstorm. Both professionals in their midfifties, they think of Roger's first psychosis, what they call "his break," as the lowest point in their lives. Roger's father, a lawyer, recalls, "It was so surreal. Scary yes, but so inexplicable. Could Roger have taken a psychedelic drug that made him crazy? Maybe, but he had never liked drugs or alcohol. And he had not been out of the house for days." They realized uncomfortably that this new behavior was just an extension of the distressing decline of the previous months. Their next thought was "How do we get him help?"
Roger was not interested in going to the emergency room or seeing a psychiatrist. He insisted, now yelling at his father, that the problem was not his fear but the real threat that they needed to do something about. At a loss for a better solution, and in some way playing into Roger's fear of an attack, Roger's father called 911. He regrets that decision now, but at the time, faced with a son who was irrational and agitated, he did not see any alternative.
When the police arrived, what had been a tense family situation became a clinical crisis. Thinking that the police were the CIA and that the feared attack was happening in real time, Roger ran for the door. Moments later he was on the ground, handcuffed, and carried off screaming obscenities as four policemen struggled to get him into the patrol car. The officers understood that Roger was psychotic, but from their perspective, he was also violent.
Emergency rooms are set up for trauma and acute health conditions such as heart attacks and asthma attacks, but for a seventeen-year-old gripped by paranoia, handcuffed to a gurney, and surrounded by strangers, the setting was adding fuel to the fire. His parents were there, but Roger thought they were not really his parents; they were impersonators who worked for the CIA. He talked nonstop, but only bits of what he said made sense to his parents. After three hours, a psychiatrist arrived, did a quick exam, asked a few questions, and recommended injections of haloperidol, an antipsychotic drug.
Roger's father recalls, "I assumed he would be medicated in the emergency room and hospitalized as soon as he was less agitated. But they told us there were no beds anywhere in the city. So we stayed in the emergency room for three days, sleeping in a chair beside Roger, who was still strapped to the gurney. We had gone seeking help but never felt more helpless." On the third day, Roger was transferred to a hospital about thirty miles away. By this time, after multiple injections of haloperidol, he was so tranquilized he could barely talk.
Roger's first hospitalization was for three days, only a few hours longer than his emergency room stay. He was diagnosed with schizo-affective disorder, possibly schizophrenia, and treated with risperidone, another antipsychotic medication. At discharge, he was better, in that he was sleeping and coherent, but he was far from well. He came home with three bottles of medication and stayed out of school for ten days. Soon he was sleeping, showering, and eating.
I knew Roger and his family as neighbors, not as patients. After his discharge, Roger's dad asked me if I would talk with his son. We met at the house and walked around the neighborhood for a couple of hours. At that point Roger was rail thin and just a bit over six feet. His hair was long, straight, and unwashed but not unkempt. His face was handsome, markedly so, in spite of some acne. My first impression was...
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