Right Every Time: Using the Deming Approach - Hardcover

Inhaltsangabe

Since the publication of Frank Price's book "Right First Time" the business landscape of the Western World has undergone an upheaval - a quality revolution. This explosion of interest in the management of quality has not just affected the manufacturing sector but has influenced all areas of industry, and with diverse effects. In his new book, the author not only examines the content of quality thinking, the statistical tools and their application to business processes, he also explores the context and the cultural climate in which these tools are put to work, and the environment in which they either succeed or fail. The core of the book consists of a critique of Deming's points - which the author refers to as the new religion of quality - and an examination of the pitfalls which act as constraints on quality achievement. More than a "how to do" book, it is as much concerned with "how to understand what you are doing", and the book's message is applicable to anybody engaged in providing goods or services into markets where "quality" is vital to business success. There can be no doubts concerning the benefits of quality control, and in this text Frank Price reveals how such visions of excellence may be transformed into manufacturing realities.

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