Dealing With Difference: How Trainers Can Take Account of Cultural Diversity - Hardcover

Inhaltsangabe

It's the first morning of the training course you've rashly agreed to run. You look round the assembled group and what do you see? Men and women, under-20s and over-60s, white faces, black faces, suits, jeans. Is there anything you can do - anything you should already have done - to make your training effective for people with perhaps widely different ways of regarding the world?
Yes, a great deal, according to Teresa Williams and Adrian Green. In this pioneering book they examine the effects of culture on the learning process and put forward a number of ideas and activities designed to help trainers take account of cultural values in the planning and delivery of their training. After examining both organizational and national cultures they look in detail at how diversity can affect every aspect of the learning event, from the initial announcement, through precourse work and administration, to running the event itself and the subsequent debriefing and review.
The authors' approach will enable trainers to design learning that acknowledges each participant's culture, reduce prejudice and stereotyping, run learning events that do not force participants to compromise their own culture, and achieve a better return on investment by working with the prevailing culture rather than inadvertently opposing it.

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