The Office: Procedures and Technology - Hardcover

1. The office in the Business World 2. Office Competencies 3. Managing Information to Enhance Productivity 4. Communicating in Written Form 5. Communicating Orally 6. Processing and Understanding Financial Information 7. Managing Time, Tasks, and Records 8. Meetings and Travel 9. Records Management Systems 10. Managing Records 11. Processing Mail 12. Telephone Systems and Procedures 13. Personal and Career Development 14. Working with Others

The Office: Procedures and Technology is a comprehensive, higher-level Office Procedures text for high school students that focuses on the necessary skills for office workers. Skills range from using e-mail and the Internet to the use of integrated applications and office suites. The text has three types of feature boxes in each chapter: Professional Growth and Resources, providing information on professional organizations such as ARMA; Workplace Connections, comments from fictional business employees related to material presented in the chapter; and Focus On...offering information on current topics that need special attention.