Leadership: Nine Keys to Success (Human Side of Work) - Softcover

Inhaltsangabe

If you have eveer been the victim of a bad boss, or the beneficiary of a good one, you know how important leadership can be. The 'nine keys' format teaches concepts, principles, and techniques of effective leadership in a creative way that is appropriate for both new and experienced managers. Subjects include the importance of leadership, why people assume leadership positions, the personal qualities of effective leaders, the relationship between leadership style and types of employees, principles of effective supervision, how to give orders, delegation skills, the importance of training, the role of discipline, and the role of formal authority.

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