More and more companies regard quality management systems as the key to profitability in today's highly competitive marketplace. The BS5750 is the British Standard for a quality system and the IS09000 is the equivalent European Standard. This reference offers complete, comprehensive guidance for those contemplating or seeking the status of BS5750, IS09001, EN29001 to help them interpret and apply a standard in a simple yet constructive way. Using existing business terms, every possible question has been answered and each clause carefully analyzed and employed in actual working situations.
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