Operations Management: Quality and Competitiveness in a Global Environment - Hardcover

Russell, Roberta; Taylor, Bernard W

 
9780471692096: Operations Management: Quality and Competitiveness in a Global Environment

Inhaltsangabe

Russell and Taylor provide readers with an ideal balance of managerial issues and quantitative techniques. The new Fifth Edition keeps pace with current innovations and issues in the field, particularly those related to the impact of information technology and the global business environment on OM. While emphasizing quality and competitiveness, the book helps readers see how OM relates to real businesses.

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